Course Code: REL-ACU-0-CMELPS
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2024
Learning Objectives:
Summarize the fundamental ethical principles and standards applicable to the practice of case management.
Explain the legal responsibilities and obligations of the professional case manager.
Discuss the value of professional standards of practice for case managers.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Ethics
Principles of Ethics
Code of Ethics for Nurses
Confidentiality
Informed Consent and Release of Information
Patient Privacy
Conflict of Interest
Client Advocacy
Client Rights and Self-Determination
Provider Rights
Section 3: Legal Standards of Case Management
Legislation
Mandatory Reporting
HIPAA
The Affordable Care Act (ACA)
Adhesion Contracts
Standards of Care
Malpractice
Negligence
Bad Faith
Section 4: Professional Standards
Professional Code of Conduct
Ethical Decision-Making
Communication
Cultural Communication
Delegation of Care
Documentation
Quality Assurance
Section 5: Conclusion
Course Summary
Course Contributors
Resources
References
Instructor: Wendy Waltrip, MSN, RN, CCM
Wendy Waltrip MSN, RN, CCM has a 23-year nursing career with experience in oncology, medical-surgical, acute rehabilitation, hospice, and nursing leadership. She has 10 years of deep working knowledge of case management with specific expertise in field and telephonic complex chronic condition case management and case management process optimization in managed care, acute, and community settings.
Writer: Nicole Strickland, M.Ed., RN, CPAN
Nicole Strickland is a Lead Subject Matter Expert (SME) writer at Relias and a Certified Post Anesthesia Nurse (CPAN) with over a decade of experience in nursing and education, specializing in neurology and post-anesthesia care. She holds a Bachelor of Science in Nursing from Duke University and a Bachelor of Arts in English Language and Literature from Temple University. Her passion for instructional design led her to earn a Master of Education in Learning Design and Technology from the University of North Carolina at Charlotte. In her role, Nicole integrates her clinical and educational expertise to develop evidence-based, engaging content for healthcare professionals, focusing on translating complex medical information into practical, accessible learning materials.
Target Audience:
The target audience for this course is: Nurses.
Certification Review:
Case Management Nursing (CCM/CMGT-BC) Certification, Case Management Nursing (CCM/RN-BC) Certification Review
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.