Service Delivery: Serving Older Adults

Course Code: REL-BHC-AIRS-SDSOA

Hours: 1.25

Type: Online Course

Content Expiration Date: 12/31/2040

Learning Objectives:
Identify Inform USA Standards affecting service delivery for older adults.
Describe changes related to the aging process.
Identify effective communication techniques for interacting with older adults.
Define the Aging Network structure
Highlight specific services available for older adults.
Discuss the challenges of caregiving.
Describe elder abuse and risk factors.

Outline:

During this course, the main objectives are:

• Identify Inform USA Standards affecting service delivery for older adults.

• Describe changes related to the aging process.

• Identify effective communication techniques for interacting with older adults.

• Define the Aging Network structure

• Highlight specific services available for older adults.

• Discuss the challenges of caregiving.

• Describe elder abuse and risk factors.

Target Audience:
The target audience for this course is: Service Coordination Personnel; in the following settings: Behavioral Health: Community Services.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.