Cultural Competence and Healthcare for Canada

Course Code: REL-CAN-ALL-0-CCHLTHCA

Hours: 0.5

Type: Online Course

Content Expiration Date: 12/31/2028

Learning Objectives:
Define cultural competency.
Describe the role of cultural competency in healthcare.

Outline:

Section 1: Introduction

About This Course

Learning Objectives

Section 2: Cultural Competency Defined

Culture

Cultural Diversity, Norms, and Competency

Review

Key Takeaways

Section 3: The Role of Cultural Competency in Healthcare

Cultural Competence

Culturally Appropriate Communication

Cultural Competency in Healthcare

Review

Key Takeaways

Section 4: Conclusion

Course Summary

Course Contributor

References

Subject Matter Expert: Juan Armando Rojas Joo, Ph.D.

Dr. Rojas Joo has more than thirteen years’ experience of Diversity, Equity, Inclusion, and Anti-Racism training programing, hiring, retention, and promotion of employees from diverse backgrounds, conflict resolution, and mentoring. He has worked as Chief Diversity Officer and Associate Dean for Diversity and Inclusion in higher-ed and, most recently as a DEI expert consultant on healthcare and corporate. Rojas Joo holds a Ph.D. from the University of Arizona in Hispanic Cultural Studies and a M.A. and B.A from the University of Texas in El Paso. Rojas Joo has certificates in Diversity, Equity and Inclusion, intergroup dialogue, higher ed administration, and he is a published author and speaks, writes, and reads English, Portuguese, and Spanish.

Writer: Chris Martin, BS, BA

Chris is a writer and editor at Relias. He holds a national safety and health credential from OSHA's Directorate of Training and Education.

Target Audience:
The target audience for this course is: All Staff; in the following settings: Adult Residential Care Facility, Skilled Nursing Facility.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.