Communication: Patronizing Language

Course Code: REL-PAC-0-COMMPL

Hours: 0.25

Type: Online Course

Content Expiration Date: 5/31/2026

Learning Objectives:
Define patronizing language.
Explain at least two consequences of using patronizing language.
Describe at least two ways to avoid using patronizing language.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

What is Your Name?

Patronizing Language

Not Just for Older Adults

Consequences

Ways to Avoid Patronizing Language

What You Should Do

Review

Section 4: Conclusion

Summary

Course Contributor

References

Congratulations!

Instructor: Jennifer W. Burks, M.S.N., R.N.

Jennifer has more than 30 years of clinical and teaching experience, with areas of clinical expertise in critical care, emergency care, and home health. She received specialized training in OASIS and telehealth, which has strengthened her knowledge of home health assessment and virtual care delivery.

Jennifer brings a learner-centered approach to her work at Relias, guided by a philosophy inspired by Florence Nightingale’s Notes on Nursing: “I do not pretend to teach her how, I ask her to teach herself, and for this purpose, I venture to give her some hints.” She is dedicated to empowering healthcare professionals to expand their knowledge and improve patient outcomes.

Target Audience:
The target audience for this course is: All Staff; in the following settings: Assisted Living Facility.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.