Course Code: REL-PAC-ELNEC-EGCOM
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2027
Learning Objectives:
Identify barriers, myths, and influences on communication with older adults and their families.
Recall effective communication interventions and guidelines when providing palliative care to older adults and their families.
Outline:
Section 1: Communication: The Essentials
Effective Communication
Communication Myths
Nonverbal and Verbal Communication
Factors Influencing Communication
Expectations of Older Adults
Communication Barriers
Evolving Trend: Telemedicine
Sensitive Talks
Review
Key Takeaways
Section 2: Communication Techniques
Promote Communication
Communication Skills
Mindful Presence and Therapeutic Listening
Facilitating Family Meetings
Testimonial
Breaking Bad News
End of Life: A Review
Am I Dying?
Messages to Give the Dying
Team Communication
Resolving Conflict
Review
Key Takeaways
Section 3: Conclusion
Course Summary
Course Contributors
Resources
References
Subject Matter Expert: 2024 ELNEC Geriatrics
The content for this course was written by The ELNEC Project Team.
The ELNEC Project, which began in 2000, is a collaboration between the American Association of Colleges of Nursing (AACN), Washington, DC and the City of Hope, Duarte, CA. For more information about ELNEC, go to www.aacnnursing.org/ELNEC
The content for this course was revised by Shila Pandey, DNP, AGPCNP-BC, ACHPN.
Shila is a palliative care nurse practitioner on the Supportive Care Service at Memorial Sloan Kettering Cancer Center, New York. Currently she is practicing in the outpatient setting after years of inpatient palliative care experience. As a registered nurse, she worked on medical-surgical, step-down, and intensive care units. She received her Bachelor of Science in Nursing from the College of New Rochelle, Master of Science in Nursing with subspecialty in palliative care from New York University, and Doctor of Nursing Practice degree from Rutgers University. Shila is active on the board for the local New York City Hospice and Palliative Nursing Association chapter. She is an adjunct faculty in the graduate department of New York University Rory Meyers College of Nursing. Shila is board certified as an Adult Primary Care Nurse Practitioner and Advanced Practice Hospice and Palliative Care Nurse. Her academic interests include primary palliative care education, management of pain in patients with a history of substance use disorder, and communication skills training.
The content for this course was revised by Dorothy Wholihan, DNP, AGPCNP-BC, ACHPN, FPCN, FAAN.
Dr. Wholihan is a Nurse Practitioner, Special Projects Coordinator, and educator at the JJ Peters Veteran’s Medical Center in the Bronx, NY and also a Clinical Professor and the Program Director for the Palliative Care Nurse Practitioner Specialty Program at Rory Meyers New York University College of Nursing, New York, NY. Dr. Wholihan is a member of the Hospice and Palliative Care Nurses Association (HPNA) where she has served as a Leadership Program mentor. Dr. Wholihan has had numerous articles/book chapters published in peer-review journals on such topics as spirituality, anorexia/cachexia, patient-controlled analgesia, etc. In addition, Dr. Wholihan has traveled to the Philippines, Kenya, Singapore and Arctic Ontario to provide a wide variety of educational programs.
Target Audience:
The target audience for this course is: Nurses; in the following settings: Post-Acute Care.
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To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.