Hospice Care Management and Patient Outcomes

Course Code: REL-ACU-0-HCMPO

Hours: 1

Type: Online Course

Content Expiration Date: 12/31/2025

Learning Objectives:
Explain the advantages of the Case Management model of care.
Discuss the importance of Case Management as related to on-call services.
Describe the regulations governing the hospices QAPI program.
Explain the role of Case Managers in patient outcomes and QAPI.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Case Management

Defining Case Management

Case Management and Staffing

Review

Summary

Section 3: On-Call Needs of Hospice Patients

The Case Manager’s Role

On-Call Challenges

Review

Summary

Section 4: Case Management and Patient Outcomes

Patient Outcomes

Plan Of Care Development

Review

Summary

Section 5: Quality Assurance and Performance Improvement (QAPI)

QAPI

The Case Manager’s Role in Patient Outcomes and QAPI

Review

Summary

Section 6: COVID-19 Impact On Hospice Case Management

Pandemic and Hospice Case Management

RN Case Manager Role During COVID-19

CMS Waiver 1135 and the CARES Act

Bereavement During A Pandemic

Review

Summary

Section 7: Conclusion

Course Summary

Course Contributor

References



 

Subject Matter Expert: Elizabeth Vaccaro, BSN RN

Elizabeth Vaccaro earned her Bachelor of Science in nursing from Kean University. She has worked as a Multiple Sclerosis Nurse Educator. Elizabeth has worked in a variety of healthcare settings from the hospital to the pharmaceutical industry which has allowed her to have a great appreciation for all the challenges that span the healthcare field.  She has practiced in the hospice setting for nine years in a variety of roles from Case Manager, Educator, and Director of both inpatient and home care hospice. 

Writer: Meredith Moyers MS, RD, LDN

Meredith earned a Bachelor of Science in Dietetics from The University of Akron and a Master of Science in Human Nutrition from Eastern Michigan University.  After completing her internship with The Detroit Medical Center in 2007, she began working in various academic medical centers in Ohio and North Carolina. She has experience in providing nutrition therapy in both acute and ambulatory settings.  Her areas of nutrition specialty include oncology, cardio-thoracic transplant, renal, and general medicine.  Meredith has been a guest speaker for numerous cancer survivorship groups and presented telemedicine lectures for North Carolina community colleges. She founded and ran an oncology teaching garden at the SECU Family House for patients and their families undergoing cancer treatment at The University of North Carolina. She is currently a SME writer for Relias. 

Target Audience:
The target audience for this course is: Case Managers; Nurses; in the following settings: Acute Care Facility.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.

To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.